FAQs | Oundle & Stamford Mortgages | Oundle, Peterborough

FAQs

Whether you’re moving, buying or remortgaging, you’re bound to have questions. Whether that’s regarding the process itself or the service we provide, we hope we have answered many of them below.

If you have any further questions, please feel free to get in touch with us.

We will meet you at a convenient location suitable to you; this will likely be your home, but we could also come to your office or another mutually convenient place. Before we meet, we will always have a telephone conversation first to ensure we can help.

No. All meetings and appointments are free of charge. There may be a fee for arranging a mortgage and the precise amount will depend on your circumstances. This will typically be £499.

Email us on info@oundleandstamfordmortgages.com or call 01832 272653. Alternatively, head over to our contact page, fill out a contact form and we’ll be in touch.

Yes. As a firm, we are an Appointed Representative of Stonebridge Mortgage Solutions Ltd, which is authorised and regulated by the Financial Conduct Authority. You can find them on the FCA register by clicking here.

From start to finish! Whether you want to know if moving is the best option, an analysis of the fees involved in buying and selling, help with the negotiation of the purchase, guidance in finding the most suitable mortgage, advice on the legal side of things or help with protection (or all of the above!), we can help.

There is no charge for an AIP. Fees are only payable once the AIP has been accepted. There may be a fee for arranging a mortgage and the precise amount will depend on your circumstances. This will typically be £499.

The mortgage application to offer stage typically takes between two working days to four weeks, depending on your situation. The sale of a house takes between six to twelve weeks on average, depending on how many home movers are in the chain.

We typically charge a fee of £499 on application of the mortgage.

We would replace the application with another lender, subject to the rejected reason.

Once an offer comes through, we will arrange another meeting to ensure the offer is correct and walk you through the next steps.

Life insurance if not a requirement by the mortgage lender, but it is something we always recommend you have in place to protect your family. We also provide Critical Illness and Income Protection insurance, which may also suit your individual and family needs. You can learn more about the protection we can arrange for you here.

Client testimonials

When we wanted to change our mortgage provider, we decided to use Oundle & Stamford Mortgage Services and we are so pleased we did! Emma was very thorough and took the time to find us the best options for what we wanted. Very professional and clearly knows her job... would highly recommend. Thank you Emma!

Mr & Mrs Weston

Oundle

A friend recommended Emma at Oundle and Stamford, and from the first phone call I felt totally at ease, as Emma reassured me that she was confident she could help us. Throughout the mortgage application process, she was professional, knowledgeable, and spent time explaining our options.

Michael & Nancy

Nottingham

We were first time buyers and we were a bit lost in how the whole process works in buying our very first home. Emma was fantastic, she explained things to us every step of the way by phone, email and over WhatsApp messaging, which was very good because if we had a quick question over something we didn't understand we could WhatsApp Emma and she would get back to us very quickly. Both of my brothers have used Oundle and Stamford Mortgage Services and we can all highly recommend!! Thank you so much for helping us move into our new home.

Scott & Jamie

Leicester

Emma has been amazing from start to finish. She has kept us updated throughout. Answered all questions we have had and even helped with chasing up solicitors and paperwork. On top of that she got us the best deal on our mortgage. Would highly recommend. Thank you, Emma, for all your help.

Stephanie & Tom

Peterborough

We are extremely happy with the service that Emma of Oundle & Stamford Mortgage Services provided for us. After struggling for a while to find a mortgage that worked for us with different brokers, Emma seemed to make things work almost immediately. With a fair fee, great communication and an abundance of knowledge with lenders, Emma made the whole process very smooth and stress-free for us throughout.

Abby & Sandy

Leicester

Our first experience with the property ladder has not been an easy one but we can’t thank Emma enough for her patience and support throughout the entire experience. Emma has come back to emails and phone calls without delayand has offered us great advice along the way. Emma came recommended from a friend and we could not recommend her enough! Thanks, so much Emma!

Anna & Jack

Kettering

Emma has been brilliant, making us feel at ease and assured us we had nothing to be embarrassed about! She managed to fit the appointments around our busy family life and gave us lots of different options for our re-mortgage. She has helped us every step of the way. We will absolutely use Oundle & Stamford Mortgage Services again and would highly recommend their services.

Stephanie

Oundle

Communication with Emma has always been very good whilst negotiating difficulties encountered when dealing with mortgage lenders. It was apparent very early on that Emma was extremely competent and understood the mortgage market well.

Mr Dard

Leicester

Emma is extremely professional and personable; she knows her industry very well and gave me a lot of confidence throughout the entire process. I would have no hesitation in working with Emma again in the future.

Kirk

Irthlingborough

Emma was absolutely stand out; not only did she know the in's and outs of every lender and placed me in the best possible way, pushing my affordability to the exact amount I needed, but she was also so personable, came back to me really quickly on all my questions (which was loads as a first time buyer purchasing on my own), I felt really looked after and she even called me when she was on holiday. Thank you so much Emma for helping me get my first mortgage.

Sophie

St Ives, Cambridgeshire

I was referred to Emma via my previous Mortgage service provider. The service has been fantastic, and I would highly recommend anyone who is looking in the future to use this company! Very professional and customer centric experience! Thank you and well done.

Rob

Leicester

Emma is very friendly, professional, and most importantly, does not give up! After struggling to secure the re-mortgage that I was hoping for (due to reasons of my own doing), Emma came through with an alternative option that I am very happy with. Needless to say, I will be using Emma for all of my mortgage needs moving forward. Thank you again!

Josh

Oundle

Emma has been amazing through the whole process or re-mortgaging! Always made herself available to provide help or guidance! She was willing to answer any question I had, even the silly ones!! Cannot recommend her enough!

Jenny

Ramsey

I would definitely recommend, Emma answered all my questions and never made me feel silly for not knowing what may seem obvious to some. She has made buying a house so easy. She also travelled to me in Leicester. Thanks Emma.

Kim

Leicester

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