FAQs | Oundle & Stamford Mortgages | Oundle, Peterborough

FAQs

Whether you’re moving, buying or remortgaging, you’re bound to have questions. Whether that’s regarding the process itself or the service we provide, we hope we have answered many of them below.

If you have any further questions, please feel free to get in touch with us.

We will meet you at a convenient location suitable to you; this will likely be your home, but we could also come to your office or another mutually convenient place. Before we meet, we will always have a telephone conversation first to ensure we can help.

No. All meetings and appointments are free of charge. There may be a fee for arranging a mortgage and the precise amount will depend on your circumstances. This will typically be £499.

Email us on info@oundleandstamfordmortgages.com or call 01832 275828. Alternatively, head over to our contact page, fill out a contact form and we’ll be in touch.

Yes. As a firm, we are an Appointed Representative of Stonebridge Mortgage Solutions Ltd, which is authorised and regulated by the Financial Conduct Authority. You can find them on the FCA register by clicking here.

From start to finish! Whether you want to know if moving is the best option, an analysis of the fees involved in buying and selling, help with the negotiation of the purchase, guidance in finding the most suitable mortgage, advice on the legal side of things or help with protection (or all of the above!), we can help.

There is no charge for an AIP. Fees are only payable once the AIP has been accepted. There may be a fee for arranging a mortgage and the precise amount will depend on your circumstances. This will typically be £499.

The mortgage application to offer stage typically takes between two working days to four weeks, depending on your situation. The sale of a house takes between six to twelve weeks on average, depending on how many home movers are in the chain.

We typically charge a fee of £499 on application of the mortgage.

We would replace the application with another lender, subject to the rejected reason.

Once an offer comes through, we will arrange another meeting to ensure the offer is correct and walk you through the next steps.

Life insurance if not a requirement by the mortgage lender, but it is something we always recommend you have in place to protect your family. We also provide Critical Illness and Income Protection insurance, which may also suit your individual and family needs. You can learn more about the protection we can arrange for you here.

Client testimonials

I truly believe Emma went above and beyond to ensure all my needs were met and that I got the best available loan at the lowest possible rate. I would recommend Emma to anyone looking for a mortgage. She was superb.

Dafydd

Wendover, Buckinghamshire

Our meetings with Emma helped us feel at ease, and her expertise was most helpful. She was friendly and clearly passionate about her work and helping us. We could not recommend her more highly and will be using her services again should we buy another house.

Simon and Amy

Northamptonshire

We visited Emma when we were buying our first home. She gave us excellent, clear advice with no fuss, no pressure and no hidden catches. We’re delighted to have finally got onto the property ladder and cannot thank Emma enough for her help.

Simon and Louise

Oundle, Northamptonshire

Emma very much put our minds at ease. She explained each step of the process in simple, understandable terms. The main benefit for us was the way Emma took away the stress. With her help, the whole process was quite relaxed and went quicker than we thought it would.

Sean and Abbie

East Northamptonshire

Emma went above and beyond in order to help me look for properties and offered to set up viewings if required. She was a huge benefit in helping me find and move into my new property and I would have no hesitation in both recommending Emma and using her services again.

Charlie

Oundle

We have dealt with Emma for over four years with regards to our mortgage requirements. Her friendly, professional and detailed approach left us with no doubt but to call on her expertise for future house purchases. We always recommend her to friends and family.

Ian and Ellen

Cambridgeshire

We felt completely at ease to ask questions (no matter how silly they may have seemed at the time) and they were always addressed in a clear, concise and timely manner. The sale is now complete. We simply could not have done it without you help. Thank you, Emma.

George and Chloe

Thrapston

Outstanding bespoke service from start to finish! Emma guided me through the process brilliantly. I would definitely recommend her and look forward to working with her again in the future

Philicia

St Ives, Cambridgeshire

In the process of looking for my first home, Emma has been so helpful. She helped me understand all my options, was always on hand when I needed to ask any questions and helped me no end with forms. Glad I've chosen this company to help me and make my experience as simple as can be.

Roxie

Rushden, Northamptonshire

Fantastic experience using Emma O'Neill. As a first-time buyer, she invested a lot of her time to help explain everything in great detail, gave me plenty of mortgage options and helped work out what was best for my personal needs. Not only was she always on the end of the phone if I had questions about the mortgage, but she also helped explain the whole process and advised me on what steps I had to take to ensure the purchase of my first home. All in all, Emma made the whole experienced very relaxed and I would recommend to anyone looking for mortgage advice

William

Northamptonshire

An extremely personable adviser who was more than generous with her time! She answered all my questions (even the slightly silly ones) and kept the other parties informed of the progress throughout. I couldn't recommend her services enough! I will definitely be using her again!

Ben

St Neots, Huntingdonshire

I've used Emma to organise my mortgages for the past five years and every time she delivers. She has a methodical approach; she knows the market and where to get the best deal to match my needs and circumstances. I can't recommend her highly enough and can't see myself using anyone else in the future.

James

Ramsey, Cambridgeshire

We had our first meeting with Emma, and she was great. We wanted some advice on how to get started on a mortgage and she provided us with some really helpful advice. We now know what we need to do to get on the property ladder and have a much better understanding of the options available. We are very excited to get started and really looking forward to working with Emma in the future.

Louise

St Ives, Cambridgeshire

We've used Emma twice now and I'd highly recommend her to anyone. She really knows her stuff and is very efficient and organised. She is very friendly and completely puts you at ease and makes the whole process seem simple and stress-free.

Julie

Hitchin

A big thank you to Emma for my appointment today. She offered some really good advice and was so helpful! I feel so much better after talking things through with her now she has made things a lot clearer!

Sophie

Upwood, Cambridgeshire

Fantastic service, very knowledgeable and offered some excellent rates for our renewal. Emma is very professional, offering us appointments at a convenient time. I would highly recommend this company.

Gemma

Ramsey, Cambridgeshire

I've used Emma twice for mortgages. She is fantastic. Takes her time, very supportive and patient, even when the kids are getting restless. Nothing is a silly question and she got back to us really quickly. Would recommend her all day every day.

Rebecca

Warboys, Cambridgeshire

Emma is amazing - what a great communicator. She knows her stuff and couldn't do enough to take away the stress and strain. Emma made the whole process quick, simple and straightforward. I will use her time and time again for my mortgage advice

Carla

Eye, Peterborough

I’d just like to thank Emma for her help with arranging some Life and Critical Illness Cover for myself and my partner. We had no idea of what was out there and what exactly we could be covered for, but now us and even the kiddies have cover which has put my mind at ease. Thanks Emma.

Lacey

Oundle, Northamptonshire

Emma set up my very first mortgage and mortgage review when working previously to Oundle & Stamford Mortgage Services and has now completed an income protection policy for me to add to my Life and Critical Illness cover. It's always been effortless on my part, with Emma being able to achieve the best products at the best costs whilst now providing peace of mind that me, my family and income are protected should anything happen. A service we only have positives for, we wouldn't choose anyone else to help us in the future. Thanks again.

Alex

Yaxley, Peterborough

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