Kelly supports our clients once they have submitted their mortgage application right through to mortgage offer and finally to completion. She’s there to help answer questions, speak to mortgage lenders and solicitors throughout this process and update the clients accordingly
Kelly’s organisation ensures this process is as smooth as possible for our clients.
Kelly Ioves being with her family especially her little boy Kacey.
They enjoy going for walks and days out as he loves being outside, time is spent exploring with him and playing in parks, doing messy play and watching him smile.
When Kelly does have some free time, she’ll usually be found with her friends, going for meals and drinks.
- Spending time with my family
- Socialising with my friends
- Holidaying in Cyprus
- Fruit Cider
- Watching a good film or series on Netflix
- Bad drivers
A massive thank you to Emma & Kelly for arranging our remortgage. We were worried that our circumstances might prove tricky, but they handled everything with ease, and they were always on hand to answer our questions. Fantastic service!
A massive thank you to Emma at Oundle & Stamford Mortgage Services. You made our mortgage application so so easy and gave us the reassurance to be able to benefit from the COVID-19 stamp duty tax relief! No matter what time of day Emma always responded to our queries and regularly touched base if she hadn't heard anything for a while. Using a local broker just gives you the reassurance that a professional invested individual has your best interests at heart. Thank you so much Emma and we will be back in touch soon for all our other protection policies.
We have used Emma for several re-mortgages and now additional borrowing for an extension. The advice, communication and personal service is outstanding. Emma is someone I trust and rely on for professional advice. I can't recommend her and Kelly highly enough.
Couldn’t thank Jess enough for her service. Never thought I would get a mortgage and because of Jess’s advice and guidance I am currently buying my first home. Very professional and a very warm approach to all questions.
Emma helped us every step of the way, always had time for all our questions and problems. Made sure we got the product we desired. Thank you
As an existing customer, this is the second time I have used Emma's service. Emma was very responsive, understanding and helpful. I will continue to use their services and would thoroughly recommend them.
I recently had a mortgage product transfer arranged by Emma and I couldn’t recommend her and her business enough. The process was very easy, reasonably priced and the customer service was second to none. I even received a surprise thank you package in post which was great! Thanks again for the help, I will definitely be using Emma again if I need any mortgage help or advice!
Had excellent service from Jess. She helped me with remortgaging and also my insurance policies. Jess was extremely professional and massively proactive and answered all my queries in a timely manner. I had issues with my previous mortgage company and Jess stepped in and saved the day and got my mortgage sorted for me. I'm now a customer for life and I completely trust their advice. Thank you so much for your help
We can’t thank Emma enough for finding the right mortgage for us to enable us to buy our forever dream home. Emma kept us informed during the whole process easing our anxieties as much as possible. Emma also made sure we had all the documentation we needed prior to applying to lenders to ensure the process was as smooth as possible. Thank you so much!
I would definitely recommend 100%. Amazing service, very friendly and always happy to help. Emmna and Kelly have both been professional and always there if I needed and questions answered. Thank you ladies.
Great communication, clear advice, v fast to respond to questions and Emma and Kelly managed to get my mortgage through amazingly fast. Recommended
We’ve recently used this service, emma looked after us. Brilliant from start to finish. Affordable, great customer service-personal and friendly. Quick and clear responses to all communication and filled us with nothing but confidence. Thank you for all the hard work to enable us to buy our new home, we are so happy! Highly recommend!
A great professional service from Jess who helped me with my mortgage and insurance policies. I would like to thank her for her time and patience with me and for providing such excellent advice and working tirelessly to get me the best products and always keeping me up to date with the progress. I am now back on the property ladder and I can’t thank Jess enough for helping me get there. I would thoroughly recommend.
Really helpful and knowledgeable staff. I felt I received good service and follow up after the house purchase had gone through. Friendly and made themselves available when I had queries.
When we wanted to change our mortgage provider, we decided to use Oundle & Stamford Mortgage Services and we are so pleased we did! Emma was very thorough and took the time to find us the best options for what we wanted. Very professional and clearly knows her job... would highly recommend. Thank you Emma!
A friend recommended Emma at Oundle and Stamford, and from the first phone call I felt totally at ease, as Emma reassured me that she was confident she could help us. Throughout the mortgage application process, she was professional, knowledgeable, and spent time explaining our options.
We were first time buyers and we were a bit lost in how the whole process works in buying our very first home. Emma was fantastic, she explained things to us every step of the way by phone, email and over WhatsApp messaging, which was very good because if we had a quick question over something we didn't understand we could WhatsApp Emma and she would get back to us very quickly. Both of my brothers have used Oundle and Stamford Mortgage Services and we can all highly recommend!! Thank you so much for helping us move into our new home.
Emma has been amazing from start to finish. She has kept us updated throughout. Answered all questions we have had and even helped with chasing up solicitors and paperwork. On top of that she got us the best deal on our mortgage. Would highly recommend. Thank you, Emma, for all your help.
We are extremely happy with the service that Emma of Oundle & Stamford Mortgage Services provided for us. After struggling for a while to find a mortgage that worked for us with different brokers, Emma seemed to make things work almost immediately. With a fair fee, great communication and an abundance of knowledge with lenders, Emma made the whole process very smooth and stress-free for us throughout.
Our first experience with the property ladder has not been an easy one but we can’t thank Emma enough for her patience and support throughout the entire experience. Emma has come back to emails and phone calls without delayand has offered us great advice along the way. Emma came recommended from a friend and we could not recommend her enough! Thanks, so much Emma!
Emma has been brilliant, making us feel at ease and assured us we had nothing to be embarrassed about! She managed to fit the appointments around our busy family life and gave us lots of different options for our re-mortgage. She has helped us every step of the way. We will absolutely use Oundle & Stamford Mortgage Services again and would highly recommend their services.
Communication with Emma has always been very good whilst negotiating difficulties encountered when dealing with mortgage lenders. It was apparent very early on that Emma was extremely competent and understood the mortgage market well.
Emma is extremely professional and personable; she knows her industry very well and gave me a lot of confidence throughout the entire process. I would have no hesitation in working with Emma again in the future.
Emma was absolutely stand out; not only did she know the in's and outs of every lender and placed me in the best possible way, pushing my affordability to the exact amount I needed, but she was also so personable, came back to me really quickly on all my questions (which was loads as a first time buyer purchasing on my own), I felt really looked after and she even called me when she was on holiday. Thank you so much Emma for helping me get my first mortgage.
St Ives, Cambridgeshire
I was referred to Emma via my previous Mortgage service provider. The service has been fantastic, and I would highly recommend anyone who is looking in the future to use this company! Very professional and customer centric experience! Thank you and well done.
Emma is very friendly, professional, and most importantly, does not give up! After struggling to secure the re-mortgage that I was hoping for (due to reasons of my own doing), Emma came through with an alternative option that I am very happy with. Needless to say, I will be using Emma for all of my mortgage needs moving forward. Thank you again!
Emma has been amazing through the whole process or re-mortgaging! Always made herself available to provide help or guidance! She was willing to answer any question I had, even the silly ones!! Cannot recommend her enough!
I would definitely recommend, Emma answered all my questions and never made me feel silly for not knowing what may seem obvious to some. She has made buying a house so easy. She also travelled to me in Leicester. Thanks Emma.
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